These Terms of Service ("Terms") govern the relationship between GateMedic ("Company," "we," "us") and the customer ("Client," "you") regarding all gate repair, installation, and maintenance services. By scheduling a service appointment, you agree to these Terms.

1. Scope of Service & Authorization

GateMedic agrees to provide the diagnostics, repairs, or installation services as requested by the Client.

Performance of Services: The Client acknowledges that services may be performed by GateMedic employees or by authorized independent contractors acting on behalf of the Company. All standards of workmanship, warranties, and liability protections outlined in this Agreement apply regardless of whether the technician is a direct employee or an authorized agent.

2. Estimates & Pricing

Estimates are Not Final: Any price provided over the phone or before inspection is a non-binding estimate. The final price may change based on the actual condition of the equipment, hidden damage, or additional parts required upon physical inspection.

Service Call Fee: A diagnostic/trip fee applies to all site visits. This fee covers the technician's time and travel and is due regardless of whether further repairs are authorized.

Commercial Accounts: Unless a Net-30 credit agreement has been pre-approved in writing, all commercial services are due upon receipt of invoice. Late payments will incur an interest charge of 1.5% per month (or the maximum allowed by California law).

3. Site Access & Safety

Access: You agree to provide our technicians with safe and clear access to the gate, motor, and electrical panels. If our technician arrives and cannot access the equipment (e.g., locked property, blocked driveway), a "Wasted Journey" fee equal to the standard service call rate will apply.

Worksite Safety: For the safety of all parties, the Client agrees to keep children, pets, and unauthorized persons away from the work area while heavy machinery or electrical components are being operated.

4. Cancellations & Rescheduling

We respect your time and ask that you respect ours.

Notice Required: You must provide at least 24 hours' notice to cancel or reschedule an appointment.

Late Cancellation Fee: Cancellations made less than 24 hours prior to the scheduled window may be subject to a cancellation fee of $50.00.

5. Limited Warranty

Labor Warranty: GateMedic warrants its workmanship for a period of 90 days from the date of service. If the specific repair fails due to improper installation during this period, we will correct it at no labor cost.

Parts Warranty: All new parts are covered solely by the manufacturer’s warranty. GateMedic does not offer a separate warranty on parts but will facilitate warranty exchanges where applicable.

Exclusions: This warranty is void if the equipment is altered by another party, damaged by misuse, struck by a vehicle, or damaged by weather/Acts of God.

6. Limitation of Liability

To the fullest extent permitted by law:

Pre-Existing Conditions: GateMedic is not responsible for damage to loose, rotted, or non-compliant existing infrastructure (e.g., crumbling pillars, non-code electrical wiring) discovered during the repair.

Consequential Damages: In no event shall GateMedic be liable for indirect or consequential damages, including but not limited to lost profits, business interruption, or loss of use resulting from gate failure.

Total Liability: Our total liability for any claim arising out of these services shall not exceed the total amount paid by the Client for the specific service in dispute.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any legal action or proceeding related to these services shall be brought exclusively in the courts located in San Diego County.